Returns & Exchanges
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused. with tags, and in its original packaging. You'll also need the receipt or proof of purchase.
To start a return, you can contact firstname.lastname@example.org.
See more information about exceptions / non-returnable items under our policies section.
We really do want you to wear your jewelry happily ever after!
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Please contact email@example.com.
If you damage your jewelry after 14 days of purchase, we are happy to repair it for you. Repairs start at a flat rate of $20 and billed $20/hour + material costs.
You will be responsible for shipping the damaged jewelry to us and we will ship it back to you once repaired at no additional charge. Please note, you will receive a quote for the repair once we have more details.
Custom Orders & Events
Ever Afther loves to connect with our customers!! Sisterhoods, girls’ weekends, women’s conferences, weddings…you name it and we have probably done it. Some of our favorites are creating the perfect gift box for your event, creating licensed sorority swag for a sisterhood or chapter event, and planning an Ever Afther infinity jewelry event!
Email firstname.lastname@example.org to get started today!
Storefront & Hours
Ever Afther doesn’t have a physical storefront at this time (hey- we are looking for collab spaces!). We are available to do pop-ups and we love to travel for big events. If you live in the Pacific Northwest, see our in person events and pop-ups here. If you are interested in having Ever Afther at your next event please use our contact form.
Ever Afther can be found online 24/7 with our Chat customer support available Monday through Thursday 9am-9pm PST and Saturdays 9am-12pm PST.
PEOPLE ARE RAVING
“I had been searching for the perfect gold necklace for months and I finally found it. Beautiful, delicate, yet sturdy, and I have already received many compliments!”
“Julie takes such a personal interest in each piece, you can just FEEL it. Above and beyond!!”
“Can't wait to give this! It's exactly her and the perfect gift. Came super quick and packaged beautifully!”
“Every order arrives beautifully wrapped and are unique, gorgeous pieces. The company and the owner supports small businesses and empowers women!”
Some of our most common questions
We love collaborating with other women owned businesses and complimentary brands!
If you would like to do a collaboration please send an inquiry to email@example.com
Impact through sisterhood is at the heart of Ever Afther. We have worked with many sorority chapters throughout the U.S. to help them raise money. Rather than donations, we would love to partner with you instead!
If you would like to learn more about how Ever Afther. can help you raise money for your philanthropy, please reach out to firstname.lastname@example.org.